FogBugz 6.0 Online Help

Types of FogBugz users

There are four kinds of user account in FogBugz.

Normal

A normal FogBugz user.

Administrator

An administrator has permission to do anything in FogBugz:

There is one built-in Administrator account that comes with FogBugz which can never be deleted. This account is free: for example, if you purchase licenses for 10 users, you can actually have 11 accounts. In addition, any other user can be promoted to administrator status.

Note: In addition to sitewide administrators, FogBugz also lets you designate any user as an administrator over a particular client, department, project, wiki, or discussion group. See Permissions.

Virtual

A virtual user can't log on and doesn't use up a license. You can create virtual users to assign a case to a group of people. For example, you could create an "Up For Grabs" virtual user that owns a case until someone assigns it to themselves.

Community

 A community user can be granted access to wikis and discussion groups on your site. Community users can't list or view cases.

Administrators can change the status of a user at any time under Settings | Users.